Support

Stuck, found a bug, or just want to tell us something? We’d love to hear it.

We usually reply within a couple of business days. Please include your device and iOS/Android version so we can help faster.

Common questions

Where is my progress saved?

On your device. Your game keeps your levels, upgrades, and lives locally, so it’s there whenever you come back — as long as the app stays installed.

How do the ads work?

Every ad is optional and rewarded — you choose to watch one to get a free life, extra moves, a power-up, or to double your daily reward. The game is fully playable without watching any.

I lost my progress / changed devices.

Because progress is stored on the device, it doesn’t transfer automatically between devices yet. If something went wrong, email us and we’ll help.

Report a bug or suggest something

Email support@hey-buddy.ai — screenshots and your device model are super helpful.

Privacy

See our Privacy Policy.